TaylorCraft Cabinet Door Company - Custom Cabinet Door FAQ
Do you sell different cabinet door styles than the ones shown online?
TaylorCraft Cabinet Door Company features a well-appointed specialty shop where we can match your cabinet door profiles and create custom cabinet door designs to your specifications. Call us and we’ll be happy to help with your custom order.
Do you sell cabinet doors to homeowners?
TaylorCraft Cabinet Door Company is a wholesale supplier which means we sell our cabinet doors and provide pricing only to cabinetmakers and woodworking professionals. If you are a homeowner, you are welcome to purchase our products through a cabinetmaker in your area. Call us for the name of a cabinetmaker near you.
How do I set up an account with TaylorCraft Cabinet Door Company?
Simply call our customer service department and we will take your information and set up your account. To process a quote we need company name, contact name, phone number and shipping address. To place an order into production we need to have the payment method established and either a credit account opened or one-time or recurring payment authorized via credit card or ACH from a bank account. Customers may download a Credit Application or Payment Authorization from our website or request a copy from our Customer Service team. It can be emailed, mailed or faxed back to us.
What hours are you open to take cabinet door orders?
Our customer service team is available to take your call from 8am to 5pm Central time, however you may fax or email your order any time. Orders received before 10 am Monday through Friday will be processed that day. Orders received after 10 am will be processed the following day. All orders must be approved before being placed into production.
How can I pay for my cabinet door order?
We accept company check, Visa, MasterCard, American Express, check by fax, EFT or cash. If you set up a credit line with TaylorCraft, payment is due within 15 days of invoice unless other credit agreements have been approved . If you do not set up a credit account, payment must be received by TaylorCraft at time your order is placed into production.
I’m paying by credit card. When will my card be charged for my cabinet door order?
If you are paying by credit card, your card will be charged when the order is placed into production.
I made a mistake on my cabinet door order. Can I change it?
Due to the custom nature of our cabinet doors and our very quick lead times, door orders go into production very shortly after the order is received. Therefore we will not be able to change an order once it has been placed and entered into our system.
How thick are your cabinet doors? Do you offer different thicknesses?
Standard mitered door and cope and stick door thickness is 3/4”. We will make 1” thick doors upon request. Please call for pricing.
How are your cabinet doors shipped?
Delivery method and cost depends on order size and delivery location. For more information based on your location and order size, please ask Customer Service at the time you place your order.
What should I do if my doors were damaged in transit?
To expedite any damaged in shipping claims, please briefly inspect your delivery while the delivery driver is there and inform the driver of any damage so they can have you complete the necessary form, and so we can get a new product out to you as quickly as possible at no additional charge.
Do you offer expedited, rush or ASAP lead times?
We do offer 1 day and 3 day ASAP (rush) lead times for one to three pieces. For over 3 pieces we offer 3 day ASAP lead times. Call for special ASAP needs outside these parameters. Watch our ASAP Cabinet Door Service Video for more information.
Do you ship cabinet doors outside the US?
Yes. We ship internationally. Call for pricing.
What are your size tolerances? Can I order exact sizing?
We manufacture to exact sizes. Because wood is a natural product that expands and contracts as the environment changes, at time of delivery we allow for +/- 1/16" of the requested dimension.
How are your cabinet doors priced?
Our doors are priced per square foot to 1/16”. Total square footage is calculated by multiplying width x height divided by 144.
Is your glossary of woodworking terms online?
Yes. you can find it on our Blog or click this Woodworking Terms link.
At what height and/or width should I split my cabinet door into two panel?
We recommend splitting a typical raised panel door into two panels divided by a center rail or stile at 48" height and 24" width to prevent warpage.
Do you offer prefinished cabinet doors?
We do not offer prefinished cabinet doors at this time. Our doors will arrive to your shop in the white (raw) and ready for finishing (and depending on the material and humidity, after being given a light, touch up sanding). We do offer a clear finish on our dovetail drawer boxes.
Will my cabinet doors arrive ready to stain?
Our doors are finish sanded before shipping. You may need to give the doors a light touch up sand before staining depending on the amount of time and humidity exposure between shipment and staining.
Can I order a door larger than the maximum stated width or height?
Doors taller than 48” will automatically be split into two equal panels unless otherwise requested. The maximum recommended height and width can be exceeded however these products are not guaranteed against warping or twisting. For maximum guaranteed height and width please see our door specification guide.
What is the minimum order size?
Our minimum cabinet door / 5 piece drawer front order is 1.5 square feet. Minimum slab drawer front order is 1 square foot.
Do you have any recommendations to prevent the halo effect I get on the panel when finishing shaker style cabinet doors ?
Our IE2 inside edge profile is slanted slightly to reduce the halo effect that can happen when finishing doors with a 90-degree, square inside edge detail on the frame.
What material species do you offer?
We offer any readily available wood species from cherry, maple, alder and hickory to mahogany, bubinga, zebra wood and many more. The wood species shown in our catalog and price list are just small portion of the materials we use. We also offer solid FSC Certified material, MDF routed doors and contemporary veneer doors including environmentally responsible Echo Wood veneer. Materials shown in our price list are the materials available within our standard lead times. Call us for lead times and pricing on materials not listed.
Do you have any tips on working with cherry wood?
Cherry changes color as it ages and with exposure to light so extra care must be taken to set the right expectations on color and to make sure it does not darken unevenly due to uneven exposure to light. We do have a list of tips to avoid common mistakes that can be both costly and time consuming when working with cherry wood. View our Tips on Working with Cherry Wood for details.
Will you make cabinet doors out of material we provide?
We will inspect your material and make a determination at that point. Pricing will be quoted per job.
Do you offer dovetail drawer boxes?
We do not offer dovetail drawer boxes at this time. Our focus is making exceptional quality custom cabinet doors and drawer fronts. If you are ordering radius doors and drawer fronts, we do offer radius drawer box fronts as a specialty item. You can count on TaylorCraft for excellent cabinet doors and drawer fronts - it's what we do, and we do it well!
What specialty products do you offer?
We offer a wide variety of specialty items all made onsite in Taylor, Texas in our specialty shop. Included are convex and concave radius doors, angled doors, arched-top mullion doors, appliance panels, wainscot, wood range hoods and more. These products are priced per order due to the high variability in design. Lead times on our specialty products are one of the quickest in the industry. Call our customer service department and we’ll be happy to get your specialty order quoted and placed. See our Radius Cabinet Door and Specialty Products guide.
Do you have examples of your work?
We have kitchen photographs, bathroom photographs, office and den photographs and media cabinet and entertainment center photographs showing our custom cabinet doors installed. We also showcase contemporary cabinetry and contemporary cabinet door styles in our cabinet door gallery.
Do you have tips on storing and handling cabinet doors to prevent quality issues?
See our list of Cabinet Door Storage and Handling Tips to prevent warpage, spots and common cabinet door quality issues.
Do you offer mitered cabinet doors or applied molding cabinet doors?
We offer dozens of mitered cabinet door profiles and a number of applied moldings that can be added to the inside edge of the frame or the cabinet door face. Visit the mitered cabinet door or applied molding section of our website or view our Mitered Cabinet Door information or Applied Molding Door information pages.
What types of mullion or glass doors do you offer?
We do offer mullion or divided lite cabinet doors with a variety of mullion profile options. We also offer radius mullion doors. See our mullion door profiles on our mullion cabinet door page or view our Mullion Cabinet Door information page. We do not provide the glass inserts.
What does TaylorCraft Cabinet Door Company do to help the environment?
Protecting the environment is very important to TaylorCraft. In order to do our part in minimizing our environmental footprint, we have invested in state-of-the-art machinery that reduces wood waste and saves energy. We have engineered our packaging for minimal use of material while still providing our doors with maximum protection. Our packing cardboard is made using post-consumer recycled material and we encourage recycling our packaging materials after receipt of shipment. We offer sustainable wood species such as European Beech and Echo Wood and our wood scraps are recycled and reused by other companies. We are always looking for ways to reduce waste, reuse materials, recycle products and protect the environment and have and will continue to make changes to our processes to reflect these values.
What is book matched veneer?
Book matched veneer is veneer that is plain sliced and then every other "leaf" of veneer is turned over like the pages of a book facing each other. The grain figures always match at the joints. See a photo of book matched veneer doors on our veneer products page and in our kitchen cabinet photo gallery.
How do I find out about the TaylorCraft Custom Spice Rub you give out to customers?
Check our Spice Rub web page to find out more.
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