TaylorCraft Cabinet Door Company - Custom Cabinet Door FAQ

Do you sell different door styles than the ones shown online?
TaylorCraft Cabinet Door Company features a well-appointed specialty shop where we can match your cabinet door profiles and create custom cabinet door designs to your specifications. Call us and we’ll be happy to help with your custom order.

Do you sell to homeowners?
TaylorCraft Cabinet Door Company is a wholesale supplier which means we sell our cabinet doors and provide pricing only to cabinetmakers and woodworking professionals. If you are a homeowner, you are welcome to purchase our products through a cabinetmaker in your area. Call us for the name of a cabinetmaker near you.

How do I set up an account with TaylorCraft Cabinet Door Company?
Simply call our customer service department and we will take your information and set up your account or you may request an emailed or faxed (or download from our website) new account form to complete and send back to us. If you wish to set up a credit line with TaylorCraft or pay by credit card, you can download these forms from our website or request them from our customer service team.

What hours are you open to take door orders?
Our customer service team is available to take your call from 8am to 5pm Central time, however you may fax or email your order any time. Orders received before 10 am Monday through Friday will be processed that day. Orders received after 10 am will be processed the following day.  All orders must be approved before being placed into production.

How can I pay for my cabinet door order?
We accept company check, Visa, MasterCard, American Express, check by fax, EFT or cash. If you set up a credit line with TaylorCraft, payment is due within 15 days of invoice. If you do not set up a credit account, payment must be received by TaylorCraft at time of your order.

At what height and/or width should I split my cabinet door into two panels?
We recommend splitting a typical raised panel door into two panels divided by a center rail or stile at 48" height and 24" width to prevent warpage.

I’m paying by credit card. When will my card be charged for my cabinet door order?
If you are paying by credit card, your card will be charged when the order placed into production.

Do you have any tips on working with cherry wood?
We do have a list of tips to avoid common mistakes that can be both costly and time consuming when working with cherry wood.  View our Tips on Working with Cherry Wood for details.

I made a mistake on my cabinet door order. Can I change it?
Due to the custom nature of our cabinet doors and our very quick lead times, door orders go into production very shortly after the order is received. Therefore we will not be able to change an order once it has been placed and entered into our system.

How thick are your cabinet doors? Do you offer different thicknesses?
Standard mitered door and cope and stick door thickness is 3/4”. We will make 1” thick doors upon request. Please call for pricing.

How are your cabinet doors shipped?
Delivery method and cost depends on order size and delivery location. Large orders generally receive free shipping within our delivery area. Orders of 5 pieces or less are shipped by UPS.  For more information based on your location and order size, please ask Customer Service at the time you place your order.

What should I do if my doors were damaged in transit?
To expedite any damaged in shipping claims, please briefly inspect your delivery while the delivery driver is there and inform the driver of any damage so they can have you complete the necessary form, and so we can get a new product out to you as quickly as possible at no additional charge.

Do you offer rush or ASAP lead times?
We do offer 1 day ASAP (rush) lead times for one to three pieces. For over 3 pieces we offer 3 day ASAP lead times.  Call for special ASAP needs outside these parameters.  Watch our ASAP Cabinet Door Service Video for more information.

How are your cabinet doors priced?
Our doors are priced per square foot to 1/16”. Total square footage is calculated by multiplying width x height divided by 144.

Do you ship cabinet doors outside the US?
Yes. We ship internationally. Call for pricing.

Will my cabinet doors arrive ready to stain?
Our doors are finish sanded before shipping. You may need to give the doors a light touch up sand before staining depending on the amount of time and humidity exposure between shipment and staining.

Can I order a door larger than the maximum stated width or height?
Doors taller than 48” will automatically be split into two equal panels unless otherwise requested. The maximum recommended height and width can be exceeded however these products are not guaranteed against warping or twisting. For maximum guaranteed height and width please see our door specification guide.

What is a minimum order?
Our minimum cabinet door / 5 piece drawer front order is 1.5 square feet.  Minimum slab drawer front order is 1 square foot.

What are your size tolerances? Can I order exact sizing?
We manufacture to exact sizes.  Because wood is a natural product that expands and contracts as the environment changes, at time of delivery we allow for +/- 1/16" of the requested dimension.

Do you offer finishing?
We do not offer finishing at this time. Our doors will arrive to your shop raw and ready for finishing (and depending on the material and humidity, after being given a light, touch up sanding).

What material species do you offer?
We offer any readily available wood species from cherry, maple, alder and hickory to mahogany, bubinga, zebra wood and many more. The wood species shown in our catalog and price list are just small portion of the materials we use. We also offer solid FSC Certified material, MDF routed doors and contemporary veneer doors including environmentally responsible Echo Wood veneer. Materials shown in our price list are the materials available within our standard lead times. Call us for lead times and pricing on materials not listed.

Will you make cabinet doors out of material we provide?
We will inspect your material and make a determination at that point. Pricing will be quoted per job.

Do you offer dovetail drawer boxes?
Yes.  We do manufacture custom dovetail drawer boxes and offer them preassembled and unfinished or finished with a clear stain.  For more information see the Dovetail Drawer Boxes section of our Products page or our dovetail drawer box product guide.

What specialty products do you offer?
We offer a wide variety of specialty items all made onsite in Taylor, Texas in our specialty shop. Included are convex and concave radius doors, angled doors, arched-top mullion doors, appliance panels, wainscot, wood range hoods and more. These products are priced per order due to the high variability in design. Lead times on our specialty products are one of the quickest in the industry. Call our customer service department and we’ll be happy to get your specialty order quoted and placed.  See our Radius Cabinet Door and Specialty Products guide.

Do you have examples of your work?
We have kitchen photographs, bathroom photographs, office and den photographs and media cabinet and entertainment center photographs showing our custom cabinet doors installed.  We also showcase contemporary cabinetry and contemporary cabinet door styles in our cabinet door gallery.

Do you have tips on storing and handling cabinet doors to prevent quality issues?
See our list of Cabinet Door Storage and Handling Tips to prevent warpage, spots and common cabinet door quality issues.

Do you offer mitered cabinet doors or applied  molding cabinet doors?
We offer dozens of mitered cabinet door profiles and a number of applied moldings that can be added to the inside edge of the frame or the cabinet door face.  Visit the mitered cabinet door or applied molding section of our website or view our Mitered Cabinet Door information or Applied Molding Door information pages.

What types of mullion or glass doors do you offer?
We do offer mullion doors however we do not provide the glass inserts.  See our mullion door profiles on our mullion cabinet door page or view our Mullion Cabinet Door information page.

What does TaylorCraft Cabinet Door Company do to help the environment?
Protecting the environment is very important to TaylorCraft. In order to do our part in minimizing our environmental footprint, we have invested in state-of-the-art machinery that reduces wood waste and saves energy. We have engineered our packaging for minimal use of material while still providing our doors with maximum protection. Our packing cardboard is made using post-consumer recycled material and we encourage recycling our packaging materials after receipt of shipment. We offer sustainable wood species such as European Beech and Echo Wood and our wood scraps are recycled and reused by other companies.  We are always looking for ways to reduce waste, reuse materials, recycle products and protect the environment and have and will continue to make changes to our processes to reflect these values.